Welcome

¡Wellcome and thanks for visiting us!

About us:

LuzDePapel, we are a little team wanting to create nice, cool things. We design and create drawings and desings to aply the to usefull objects like lamps. This way we try to mix fuctionallity with creativity, art, decoration and imagination.

We buy local materials and we try to be ecofriendly with all our process as much as possible.

LuzDePapel creates original, beautiful and functional pieces that take you far away from the ordinary.

If you would like to see our full portfolio, please visit our web:

www.luzdepapel.com

And more about us in social media, follow us! :

Twitter: @luzdepapel_bcn
Facebook: LuzdePapel
Instagram: LuzdePapel

¡Thank you!

Payments

You can pay using credit card, is the more fast, esy and free taxes way to pay. You can also pay using Paypal and doing a trasference if you prefere. We will send your order when the payment will be accepted. Thank you!

Shipping

We ship the articles from Barcelona (Spain) in more or less 2 -5 days from the order. This depends on if its a finished article still in stock or if it is an order we have to do from the begining or a special personalized order. In each case we will write you and tell you how long it is going to take. Once shipped you'll receive the product within...:

2 working days if yo are in Spain
8-11 working days if you are in Europe
14-16 working days if you are in America
3 weeks if you are in Australia

All this is aproximately. We and our delivery Company "Mail Boxes" will do it as fast as we can. Post Office Customs Duty could always retain an item.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

We want you to love your LuzDePapel's lamp. If you are not happy with the article we accept returns. You must contact us and we will accept the return of the item within 3 working days since the receipt. Once we had received the article in original condition, we will refund the money excluding the shipping costs. The lamp must be in original condition.The customer will pay the return shipping. Returns lost in return shipping will not be refunded.

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